Define, structure and automate the flow of work, removing dependencies on email and spreadsheets to transform the delivery and management of services for every department in the enterprise.
ServiceNow helps the modern enterprise operate faster and be more scalable than ever before by replacing unstructured work patterns of the past with intelligent workflows of the future. Improve service levels, modernize your IT management, lower IT costs and outages, resolve security threats and customer service issues faster and in real-time, consumerize the employee service experience, build custom business applications, and change the way your enterprise works by structuring and automating work patterns to create an intelligent connected enterprise.
Every industry is being transformed by automation and intuitive consumer experiences all connected through desktop and handheld devices. ServiceNow helps you move faster by integrating all aspects of your company and eliminating outdated, unstructured work patterns by replacing them with a cloud platform that creates an intelligent workflow. This cloud-based platform software integrates seamlessly out of the box with Salesforce CRM , NetSuite ERP and helps you modernize your ITSM, IT operations management, Security Operations, Customer Service, Human Resources and business processes so that they are not only accessible anywhere in real-time but allow you to resolve issues faster and automate business processes to create an intelligent connected enterprise.
Simply put: ServiceNow breaks through communication barriers allowing you to streamline your processes at Lightspeed.
All customers, employees and devices can make requests and get fast responses, teams can assign and prioritize requests and collaborate with other departments to enhance the drive to action.
Consolidate your on-premise IT tools to a modern, easy-to-use service management solution in the cloud. No infrastructure required
Proactively identify issues on a service health dashboard, pinpoint disruptions with service maps, and automatically orchestrate remediation
Integrate your existing security portfolio with a single repository for incidents, enrich incidents automatically with threat intelligence data, and hand off tasks easily between security and IT with a single platform
Eliminate calls before they occur with self-service, proactively prevent issues by assessing product or service health in real-time, and engage the right resources to fix issues fast
Provide a single-place for employees to quickly and easily get the HR services they need.
Automate processes and orchestrate action across the enterprise, reuse components and integrations, and delegate application development with easy-to-use resources and drag-and-drop tools